Privacy Policy

We're serious about protecting your information - here's exactly how we handle your data

Last Updated: November 10, 2025

Introduction

Look, we get it - privacy policies can be a drag. But when you're dealing with luxury heritage properties and potentially multi-million dollar estates, you deserve to know exactly what happens with your information. We've been in this business long enough to understand that trust isn't just about finding the right property, it's about knowing your data's in good hands.

At Titan Relic Chronos Realty, we're committed to protecting your personal info while helping you navigate the world of historic estates. This policy breaks down what we collect, why we collect it, and how we keep it secure. No corporate jargon, just straight talk about how we handle your data.

What We Collect

Personal Information

When you reach out about a property or want to schedule a viewing, we'll ask for the basics - your name, email, phone number, and mailing address. If you're selling with us, we might need financial info for property valuations and transaction processing.

  • Contact details (name, email, phone, address)
  • Property preferences and search criteria
  • Financial qualifications for serious buyers
  • Communication history and property inquiries

Automatically Collected Data

Our website collects standard stuff like your IP address, browser type, device info, and which pages you visit. This helps us understand what properties people are interested in and how to improve our site. Nothing creepy, just useful analytics that help us serve you better.

Property Visit Information

When you attend viewings or open houses, we might collect additional details about your property interests and timing. This helps us match you with the right estates and keep you updated on new listings that fit your criteria.

How We Use Your Data

We're not in the business of selling your info or spamming you with irrelevant offers. Here's what we actually do with your data:

Property Matching & Communications

We use your info to connect you with heritage properties that match what you're looking for. We'll send you listings, schedule viewings, and keep you in the loop about estates that fit your criteria. You can opt out anytime.

Transaction Processing

When you're ready to buy or sell, we need your info to handle the paperwork, coordinate with lawyers and inspectors, and make sure everything goes smoothly. Pretty standard real estate stuff.

Service Improvements

We analyze how people use our website to make it better. Which properties get the most attention? What search features are people actually using? This helps us improve our service and showcase heritage estates more effectively.

Legal Compliance

Sometimes we gotta keep records for legal reasons - tax documents, transaction histories, that sort of thing. It's part of running a legit real estate operation in Canada.

Who We Share Data With

We don't sell your personal information to third parties. Period. But we do work with trusted partners to provide our services. Here's who might have access to your data:

Service Providers

We use trusted companies for things like website hosting, email communications, and customer relationship management. They're only allowed to use your info to help us serve you better, and they're bound by confidentiality agreements.

Real Estate Partners

Sometimes we work with other brokerages, property lawyers, appraisers, and heritage consultants. If you're buying or selling, we'll share relevant details with these professionals to complete your transaction. They're also bound by professional confidentiality rules.

Legal Requirements

If the law requires it, we might need to share your info with government agencies or law enforcement. We're talking court orders, regulatory compliance, that kind of thing. Not something we do lightly, but it happens.

Business Transfers

If our company ever gets acquired or merged with another business, your info would be part of that transfer. Don't worry though - any new owner would still have to follow this privacy policy.

Cookies & Tracking Technologies

Yeah, we use cookies - not the chocolate chip kind, unfortunately. These little data files help our website remember your preferences and understand how you use our site. Here's the breakdown:

Essential Cookies

These are necessary for the website to work properly. They handle things like keeping you logged in and remembering your search preferences during a session.

Analytics Cookies

We use Google Analytics to see how people navigate our site. Which properties get the most views? Where do people spend their time? This helps us improve the experience.

Marketing Cookies

These track your visits across websites so we can show you relevant property ads. Don't like it? Most browsers let you disable third-party cookies - we won't take it personally.

You can control cookies through your browser settings. Just know that disabling certain cookies might affect how well the site works for you.

How We Protect Your Data

Security's a big deal to us. We're dealing with high-value properties and sensitive financial info, so we've got multiple layers of protection in place:

  • Encryption: All data transmitted through our website uses SSL/TLS encryption. That's the same tech banks use.
  • Secure Storage: Your info sits on secure servers with restricted access. We're talking firewalls, intrusion detection, the whole nine yards.
  • Access Controls: Only authorized staff can access your personal data, and they're trained on privacy protection.
  • Regular Audits: We regularly review our security measures and update them as needed to stay ahead of threats.
  • Secure Communications: Sensitive documents are shared through encrypted channels, never plain email.

Real talk: No system is 100% hack-proof. We do everything we can to protect your info, but if there's ever a data breach, we'll notify you promptly and let you know what steps to take.

Your Privacy Rights

Under Canadian privacy laws (particularly PIPEDA), you've got rights when it comes to your personal data. Here's what you can do:

Access Your Data

You can request a copy of all the personal information we have on you. We'll provide it in a readable format within 30 days.

Correct Inaccuracies

Got outdated info in our system? Wrong phone number? Just let us know and we'll update it right away.

Delete Your Data

Want us to erase your info? We'll honor that request, though we might need to keep some records for legal or contractual reasons.

Opt Out of Marketing

Don't want property updates anymore? Every marketing email has an unsubscribe link, or just shoot us a message and we'll take care of it.

Withdraw Consent

You can withdraw your consent for us to use your data at any time. Just be aware this might limit our ability to provide certain services.

To exercise any of these rights, contact us at info@titanrelicchronos.info or call (416) 789-2340. We'll respond within 30 days.

How Long We Keep Your Data

We don't keep your info forever - that'd be creepy and unnecessary. Here's our general approach to data retention:

Active Clients

While we're working together, we keep all your info to provide our services. Makes